Shipping Methods:
Orders are shipped via expedited courier or Canada Post.
Shipping Areas:
We currently ship to addresses within Canada and the US.
Shipping Costs:
Shipping costs are calculated based on the destination of your order. You can view the shipping cost at checkout before completing your purchase.
Order Processing Time:
Orders are typically processed within 1-3 business days after payment confirmation. This may vary during peak seasons.
Estimated Delivery Time:
Delivery times vary depending on your location. Orders will typically be deliver in 1-2 weeks.
Tracking Orders:
Once your order is shipped, you will receive a tracking number by email, allowing you to monitor the status of your shipment.
Delivery Confirmation:
Depending on the carrier your order may require a signature. If you're not available at the time of delivery, the carrier may leave a notice with further instructions.
International Shipping:
Items shipped to the United States have a flat rate fee of $40 CAD. Any customs or duty fees are the responsibility of the purchaser.
Returns and Exchanges:
We have a zero return/zero exchange policy. All sales are final.
Shipping Support:
Should you experience an issue with you order, please fill out the contact form below.
Shipping Delays:
In rare cases, shipping delays may occur due to external factors like weather, carrier issues, or other unforeseen circumstances. We apologize for any inconvenience and will do our best to keep you informed.
Lost or Damaged Items:
We are not responsible for lost or damaged items.
Holiday Shipping:
During the holiday season, we may have adjusted shipping and return policies. Please review our Holiday Shipping information for the most up-to-date details